Here you can find some answers on the mostly asked questions. If your question is not in this list, please contact us
MagicSing from the hand of Entermedia Korea is the most compact and easy-to-use all-in-one digital karaoke-equipment on the market. Very easy to install on every television and/or soundsystem. MagicSing is the most revolutionary singalong system that brings people together.
The magic sing microphone works simple. Every unit has cables that will be directly connected into the video and audio outputs of your television. To sing, you only need to follow the lyrics and sound from the speakers. To select songs, you need to enter the corresponding number of the song provided in the Magic Sing Song List.
The magic sing microphone requires a power source in order to work. You connect the AC poweradapter to the main station. If you bought wireless mics (E2, E5, ET23KH) then the microphones need 2 “AA” batteries. It is also highly recommended that you use rechargeable batteries to save electricity. The microphones are not able to load the batteries.
A full set of Magic Sing contains:
ET25K: Main microphone with 5m cable, AC adapter, scart, song list, carrying bag.
ET23KH: Main station, 2 wireless mics, AC adapter, RCA-cable, HD-cable, scart, remote, 4x AA batterie, 2x AAA batterie, song list, carrying bag.
E2P: Main microphone with 5m cable, AC adapter, RCA-cable, HD-cable.
E2: Main station, 1 wireless mics, AC adapter, RCA-cable, HD-cable, 2 AA batterie, voucher.
E5: Main station, 2 wireless mics, AC adapter, RCA-cable, HD-cable, remote, 4x AA batterie, 2x AAA batterie, carrying bag, voucher.
Both ET25K and ET23KH have more then 1900 built-in English songs. You can update these systems with additional songchips, we have more than 100.000 in more than 15 different languages. Check out our songchips-page.
With E2p, E2 and E5 you can login to our complete database of more than 200.000 songs. You need to use or buy a voucher, redeem it and you have complete access.
No, the ET-23KH is a song chip model with built-in songs. You'll need to upgrade your device to a MagicSing-app compatible device such as the E2p, E2, or E5 device.
WiFi is only required for the E2p, E2, and E5 devices.
Using your HotSpot connection is also an option. The karaoke songs only require a small amount of data (20 ~ 30 KB per song).
We have a devoted team creating music on a daily basis. Songs are updated onto the music server for users to sing on a day-to-day basis.
Sound delay usally occurs when the device is connected to a Smart TV.
In order to minimize delay, it is highly recommended for users to connect their MagicSing device to an external sound system (audio cable included w/ purchase).
Yes. We are the only official MagicSing repair center located in Europe.
Download Magic Sing Service Repair Order form